Virtual Admins Dental Services is now DAYDREAM! Same great services, now backed by technology
Welcome!
If you’ve landed on our small piece of the internet, you’re likely feeling the burn of insurance claim nightmares, collections chaos, or inadequate insurance verifications.
Well, take a deep breath. We have the customized solution!
Who We Are
Virtual Admins is a leading Dental Billing company dedicated to serving business throughout the United States years of experience. We offer complete Dental billing revenue cycle management services to healthcare professionals and practices. Virtual Admins is the leading high-functioning Dental Team with years of experience from our management team; this result is your practice can focus on providing the best possible services to the clients. Our backend dental staff can help you grow your business and keep things organized so you can run your business with ease. Our staff has good experience in Open Dental, Dentrix and Eaglesoft Dental Software.
Patient Confidentiality & No Disclosure
Patient data Confidentiality and Non-Disclosure are the fundamental part of our professional ethics, and every dental registrant has a duty to observe the guidance.
As a leading outsourcing service provider, we are committed to maintaining the highest standards of data quality and security. Our services are compliant with the ISO 9001:2015 requirements for quality management of systems and processes to ensure optimal performance and customer satisfaction.
Stringent security practices are in place to ensure protection of data, in line with the ISO 27001:2022 specifications.
Streamline your practice's revenue cycle with our specialized dental billing services
Why do Dental Billing Business with Virtual Admin?
1. Cost Efficiency: Dental practices can avoid the expenses associated with hiring and training billing staff, providing office space and equipment.
2. More time to focus on core Competencies: Dentists and their staff can focus on providing quality patient care without being burdened by the complexity of billing and administrative tasks.
3. Expertise and experience: Can lead to fewer errors, faster reimbursement and higher revenue for the practice.
4. Improved Cash Flow: Faster payments from insurance companies and Patients. This can improve the practice’s cash flow.
5. Reduced Billing Errors: Accurately code procedures, submit clean claims, and follow up on denials and rejections promptly.
6. Enhanced Patient Satisfaction: Improved billing experience can contribute to higher patient satisfaction and loyalty.
What can Virtual Admins Dental Billing service do for you?
1. Patient Appointment and Scheduling
2. Patient Eligibility and Benefits Verification
3. Claim Submission and Tracking
4. Insurance Payment and Payment Posting
5. AR Follow-up/Collection
6. Denial Management
7. Provider Credentialing and Re-Credentialing
8. Maintains Dental Providers CAQH Profile
Types of Dental Provider’s Specialties We Handled
1. Cosmetic Dentistry- Cosmetic dentistry focuses on improving the appearance of teeth, gums, and overall smile aesthetics.
2. Orthodontist - Alignment Specialist: An orthodontist is a dental specialist who corrects the position of your teeth and jaws.
3. Endodontics- Root Canal Specialist: An endodontist is a type of dentist who diagnoses and treats problems within this sensitive interior.
4. Periodontist- Gum Specialist: A periodontist is a dental specialist focused on the prevention, diagnosis, and treatment of diseases affecting the gums and other structures that support the teeth.
5. Pediatric Dentistry- Child’s Oral Health Specialist: A pediatric dental specialist is to a child’s oral health like a pediatrician is to their physical health.
6. Prosthodontist - Replacement Specialist: Prosthodontists restore and replace lost or damaged teeth.
What Are the Most Common Reasons for Dental Claim Denials?
1. Missing Documentation: Insufficient supporting documentation contributes to the majority of claim denials.
2. Lack of Authorization: Authorization in Dental billing helps and allows a patient to avail of a recommended service or procedure before they are rendered.
3. Incorrect Patient Eligibility: Missing or inaccurate patient eligibility information in dental billing leads to claim denials and rejections, causing delays in payment and increased administrative burden for the dental practice.
4. Duplicate Claims: Repeated submission of a claim may lead to automatic denial of the entire application.
5. Late Submissions: Delayed claim submissions are denied abruptly. Health insurance companies have a deadline for claim filing.
6. Service Not Covered by the Payer: A "service not covered by the payer" means a healthcare service is not reimbursed by the patient's insurance or healthcare program.
7. Coding Errors: Using wrong/outdated codes (ICD-10, CDT,) can lead to claims getting denied.
Why do Dental Billing Business with Virtual Admin?
2. More time to focus on core Competencies: Dentists and their staff can focus on providing quality patient care without being burdened by the complexity of billing and administrative tasks.
3. Expertise and experience: Can lead to fewer errors, faster reimbursement and higher revenue for the practice.
4. Improved Cash Flow: Faster payments from insurance companies and Patients. This can improve the practice’s cash flow.
5. Reduced Billing Errors: Accurately code procedures, submit clean claims, and follow up on denials and rejections promptly.
6. Enhanced Patient Satisfaction: Improved billing experience can contribute to higher patient satisfaction and loyalty.
What can Virtual Admins Dental Billing service do for you?
2. Patient Eligibility and Benefits Verification
3. Claim Submission and Tracking
4. Insurance Payment and Payment Posting
5. AR Follow-up/Collection
6. Denial Management
7. Provider Credentialing and Re-Credentialing
8. Maintains Dental Providers CAQH Profile
Types of Dental Provider’s Specialties We Handled
2. Orthodontist - Alignment Specialist: An orthodontist is a dental specialist who corrects the position of your teeth and jaws.
3. Endodontics- Root Canal Specialist: An endodontist is a type of dentist who diagnoses and treats problems within this sensitive interior.
4. Periodontist- Gum Specialist: A periodontist is a dental specialist focused on the prevention, diagnosis, and treatment of diseases affecting the gums and other structures that support the teeth.
5. Pediatric Dentistry- Child’s Oral Health Specialist: A pediatric dental specialist is to a child’s oral health like a pediatrician is to their physical health.
6. Prosthodontist - Replacement Specialist: Prosthodontists restore and replace lost or damaged teeth.
What Are the Most Common Reasons for Dental Claim Denials?
2. Lack of Authorization: Authorization in Dental billing helps and allows a patient to avail of a recommended service or procedure before they are rendered.
3. Incorrect Patient Eligibility: Missing or inaccurate patient eligibility information in dental billing leads to claim denials and rejections, causing delays in payment and increased administrative burden for the dental practice.
4. Duplicate Claims: Repeated submission of a claim may lead to automatic denial of the entire application.
5. Late Submissions: Delayed claim submissions are denied abruptly. Health insurance companies have a deadline for claim filing.
6. Service Not Covered by the Payer: A "service not covered by the payer" means a healthcare service is not reimbursed by the patient's insurance or healthcare program.
7. Coding Errors: Using wrong/outdated codes (ICD-10, CDT,) can lead to claims getting denied.
Financial Control:
Reducing Stress
Achieving Goals
Pricing
HIPPA CONFIDENTIALITY
2. We have 24 x 7 security personnel managing our office.
3. We have set up firewalls and antivirus software in the system and updated virus definitions frequently.
4. Bio-Metric Employees Access, Cell phones are not allowed in the workplace area. All our employees have signed a confidentiality and non-disclosure agreement.
5. All client-related information when using the internet is handled in secure 256-bit SSL encryption.
6. Our compliance decisions are based on sound business practices which meet HIPPA guide.
We look forward to working with you
We look forward to working with you and supporting your efforts to improve your revenue cycle with virtual assistant dental billing solutions. We are confident that we can meet all your requirements and stand ready to partner with you in delivering an effective support solution for your business.
Our experience ensures we deliver all our services with high accuracy, and high productivity within an assured turnaround time. This makes us your dependable, committed partner in your process management and improve the satisfaction of their patients, physician and staff with an average of 10+ years of experience from our management team, this result is your practice can focus on providing the best possible services to the clients. Our staff has good experience in Open Dental, Dentrix and Eaglesoft Dental Software. from our experienced.
If you have any concerns, please email us at hello@virtualadmins.org or call us at 1-408-333-9151
We will get in touch with you next week to arrange a follow-up conversation regarding this proposal.
Virtual Admins Dental Assistant
✅ Cost-Effective – Reduces overhead compared to hiring full-time staff
✅ 24/7 Availability – AI chatbots can respond to patients outside office hours
✅ Scalability – Can handle multiple tasks simultaneously without fatigue
✅ Reduces Staff Burnout – Automates repetitive tasks, allowing in-office staff to focus on patient care
Advanced Virtual Dental Solutions
Our platform is designed to support dental professionals with intelligent tools for better patient outcomes.
How We Do Work
✅ Work from a remote location (often offshore)
✅ Handle administrative tasks like scheduling, billing, and insurance claims
✅ May assist with charting or patient follow-ups via telehealth
Administrative Support
✅ Appointment scheduling & reminders
✅ HandleInsurance verification & claims processing
✅ Billing and payment follow-ups
✅ Managing patient records (EHR updates)
Patient Communication & Engagement
✅ Answering FAQs via chatbots (e.g., "Do you accept my insurance?")
✅ Sending pre- and post-op care instructions
✅ Handling recall and follow-up messages
See It In Action
Trusted by Dental Professionals
Hear what industry leaders say about our platform.
"DentAI Assist has reduced our diagnostic time by 40% while improving accuracy. It's like having an extra specialist on our team."
Appointment Management
✔ Books new appointments and adjusts existing ones based on availability.
✔ Sends automated or manual SMS/email reminders to reduce no-shows.
✔ Syncs with the dentist’s schedule to avoid double bookings.
24/7 Dispatch Management
✔ Handles patient inquiries, appointment requests, and general questions.
✔ Contacts patients for routine check-ups, pending treatments, or post-op care.
✔ Reaches out to patients with outstanding treatment recommendations.
Insurance & Billing Support
✔ Checks patient insurance eligibility and coverage details.
✔ Files and tracks insurance claims electronically.
✔ Processes payments, sends statements, and follows up on overdue
EHR/EMR Management
✔ Updates patient charts, medical histories, and treatment notes.
✔ Organizes and attaches diagnostic records to patient files (if integrated with the system).
✔ Helps dentists with charting clinical notes (as per provided guidelines).
How We Help
The Challenges of Virtual Dental Assistant
-
Limited Clinical Judgment: Unable to make real-time clinical assessments or recognize subtle physical cues
- Lack of Physical Presence: Cannot assist with hands-on tasks like suction, instrument passing, or patient positioning
The Virtual Admins Solution
- Staff Training: Dentists and staff need training to work effectively with virtual assistants
- Technology Learning Curve: Time required to become proficient with the virtual systems
- Procedural Adjustments: Modifying clinical techniques to accommodate virtual assistance
How It Works
Our selection process ensures that you get the best Marketing Virtual Assistant who was carefully chosen among thousands of applicants, nurtured by trainers, and empowered by managers who know how to make your real estate business successful at the most affordable hourly rate.
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Consultation
Sourcing
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Hiring
Thank you for your consideration and time.
Recruitment Assistant Roles
Dispatcher
- Schedule & dispatch drivers, vehicles, & equipment for efficient operations.
- Monitor real-time shipment progress and update schedules.
- Maintain communication with drivers and customers for seamless coordination.
- Handle emergency rerouting and last-minute changes.
- Ensure compliance with transport regulations and documentation accuracy.
Freight Coordinator
- Manage freight scheduling and optimize route planning.
- Assign loads based on priority and driver availability.
- Track shipments and provide real-time updates to clients.
- Coordinate with suppliers, carriers, and warehouses for smooth deliveries.
- Prepare performance reports and shipment analysis.
Logistics Data Entry & Compliance Specialist
- Process and maintain shipment records, invoices, and compliance documents.
- Ensure regulatory adherence for logistics and transportation laws.
- Track and report fleet expenses, fuel consumption, and maintenance records.
- Generate logistics performance reports for business insights.
Logistics Customer Support VA
- Respond to customer inquiries regarding shipments, delays, and tracking.
- Provide live tracking updates and order modifications.
- Handle complaints and resolve issues professionally.
- Maintain accurate customer records and feedback logs.
