Job Summary:
Subject matter experts, also called SMEs, are professionals who have
advanced knowledge in a specific field. As an authority in a particular area or to
they are uniquely qualified to provide guidance and strategy
Key Responsibilities:
● Working with company leadership to define project objectives, processe
policies, procedures and rules.
● Explaining policy implementation to fellow team members.
● Getting management approval or approving alterations in rules, procedures, and
policies.
● Oriented to Customer Satisfaction.
● Managing team expectations and being able to handle a team.
● Informing consumers regarding project goals and expected deliverables.
● Resolving project-related problems within their area of expertise.
● Fact-checking other professionals on the project to ensure data and information
accuracy.
● Providing feedback to the project team throughout the creation, testing, and
rollout of deliverables.
● Working with company leadership to create testing scenarios and validate test
results.
● Performing user-acceptance testing at the end of the project.
● Validating deliverables produced by a project or company.
● Creating project-related documentation and training manuals.
● Teaching or training project employees and consumers.
● Communicating with company stakeholders regarding project progress.
Skills:
● Deep understanding of a subject.
● Commitment to relevancy.
● Well organized.
● Has Integrity.
● Strive for improvement.
● Should be Proactive.
● A Reliable Resource.
● Communication skills.
● Working on a team.
● Ability to problem-solve.
● Time management.
Requirements:
● A bachelor’s degree, master’s degree, or relevant educational background.
● Minimum 3-4 years of experience in the same fiel
● Have handled complex issues.
● Strong problem-solving skills.
● Excellent communication skills.
● Hands-on experience in training or creating a training program.
